Frequently Asked Questions

What are your delivery charges and how long does it take to arrive?

Royal Mail second-class postage is charged at £3.50 (up to 2kg) or £6.99 (up to 10kg), orders arrive within 4-5 working days.

DPD service will arrive within 2-3 days of receiving your completed order notification, and this is available to NI (£6.50) and ROI (£10) only.

We also offer a click and collect service in Portadown and at Woodview Garden Centre.

If collecting from Woodview Garden Centre we drop off once a week on a wednesday/thursday. Please note if you order on a wednesday, it will be the following week that you order will be ready. The Majority of items (excluding period products and wider range of essential oils) is in stock at woodview.

How do you package your parcels?

We use paper and cardboard for all our dry ingredients, we know that’s important to you. If your parcel should arrive in a puff of white powder and something has burst, just let us know and we’ll get a fresh batch sent out.

We recycle as much packaging we get from our suppliers so if your parcel looks a little reused – it has been!